Funding your wallet is usually the first financial step after opening your account. This guide explains the process clearly so you can move through it with confidence.
What your wallet is used for
Your EXVENTA wallet is the balance layer inside your account. Once your wallet is funded, you can use that balance later for allocations without repeating the full external payment flow every time.
Step 1: Open the Fund Account page
Sign in to your member area and open `Fund Account`. This page shows your funding history and gives you the option to generate a new wallet funding request.
Step 2: Choose the correct payment network
When you create a funding request, you may be asked to choose a supported network. Choose carefully. Sending a payment over the wrong network can delay or break the funding process.
Step 3: Generate the payment request
After entering the funding details, EXVENTA creates a payment request. This usually includes:
- payment number
- target amount
- network
- wallet address
- expiry time
These instructions must be followed exactly.
Step 4: Send the payment exactly as instructed
Do not change the amount or send after the payment request has expired. Confirm:
- the network matches
- the destination address matches
- the amount is correct
Small mistakes at this stage are one of the most common reasons for funding delays.
Step 5: Understand the status labels
You may see one of the following statuses:
`Waiting`
The funding request was created, but payment confirmation has not been completed yet.
`Confirmed` or `Paid`
The provider confirmed the payment and the balance is ready to be credited.
`Expired`
The payment window ended before valid payment confirmation was received.
Step 6: Know what happens after expiry
If a funding request expires, it should not stay open forever. Once expired, it is no longer the active funding instruction. In that case, generate a new request instead of trying to reuse the old one.
Step 7: Check your funding history
The funding history section helps you track:
- old funding attempts
- successful credits
- pending requests
- expired requests
This is the best place to confirm whether a request is still valid.
Common mistakes to avoid
- sending on the wrong network
- paying after the request expired
- underpaying or overpaying
- using an old payment request instead of creating a fresh one
Best practice
If you are unsure whether a funding request is still valid, do not guess. Open the funding history page, review the status, and generate a new request if necessary.
Final guidance
Think of wallet funding as the clean setup step before allocation. When done carefully, it makes the rest of your account activity faster and easier to manage.